Feedback and Complaints Management

This policy describes our processes of receiving and acting on feedback and complaints.

Feedback and Complaints Policy

Human Resource Management

This policy describes our processes in making sure our staff are appropriately capable and trained to do the job required.

Human Resource Management Policy

Risk and Incident Management

This document describes our processes in identifying and responding to a risk or incident.

Risk and Incident Management Policy

Return and Damage

This documents describes our policy in refunding or exchanging devices.

Return and Damage Policy

Covid-19

This document describes our processes in managing a Covid-19 outbreak.

Covid-19 Outbreak Management Policy